Pgslots' Terms & Conditions —
Plain English, Clearly Stated

By using the pgslots.onl website and its associated mobile application, you confirm that you have read and fully agreed to these terms and conditions. Accessing pgslots constitutes acceptance of these terms — no separate signature or confirmation is required.

These terms form the entire basis of your relationship with pgslots. They apply to everything — opening an account, making deposits, playing games, claiming bonuses, and withdrawals. If you disagree with any of these terms, please do not use pgslots.

To open an account on pgslots, you must provide accurate and truthful information. pgslots reserves the right to terminate any account registered with false details.

• Each person may register only one account. If multiple accounts are detected under the same individual, all accounts will be closed and any funds held may be forfeited.
• You must be at least 18 years old to open an account. pgslots is strictly prohibited for anyone under 18.
• You are responsible for keeping your account password and login details confidential. pgslots is not liable for any loss resulting from sharing this information with others.
• Transferring or selling your account to a third party is strictly prohibited.
• Large withdrawals will not be processed until KYC verification has been completed.

Deposits and withdrawals on pgslots are available via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳500. Minimum withdrawal: ৳500.
• Withdrawals are typically processed within 3–5 business hours. Processing may take longer on bank holidays.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
• The maximum daily withdrawal limit is ৳2,00,000. VIP members are eligible for a higher limit.
• Pgslots does not charge any transaction fees, though your mobile banking provider's own fees may apply.

Pgslots offers a range of bonuses — welcome bonuses, cashback, free spins, and reload bonuses. Each bonus comes with specific terms that are clearly outlined in the Promotions section.

• Claiming a bonus is optional. Once claimed, the associated wagering requirements apply automatically.
• Wagering requirements are typically 10x to 30x the bonus amount. The exact requirement is stated on each bonus page.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Not all games are eligible for bonus play — certain games may be excluded.
• There is a set time limit to complete the wagering requirement. If not fulfilled within that period, the bonus will be forfeited.
• Pgslots reserves the right to cancel any bonus if suspicious bonus activity is detected.

All games on pgslots are RNG (Random Number Generator) certified — meaning every game outcome is entirely random and beyond anyone's control. pgslots does not manipulate the results of any game.

• If a game is interrupted due to a technical issue, pgslots will endeavour to refund the bet for that round.
• In the event of a discrepancy between server and client game results, the server record shall be considered final.
• If your internet connection drops during a game, all bets are settled automatically based on the server record.
• Minimum and maximum bet limits are set individually for each game.

The following activities are strictly prohibited on pgslots to maintain a safe and fair environment:

• Opening multiple accounts or using another person's account.
• Creating multiple accounts deliberately to exploit bonuses (bonus abuse).
• Attempting to influence game outcomes using software, bots, or scripts.
• Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.
• Using pgslots for money laundering or any other illegal financial activity.
• Threatening, harassing, or abusive behaviour toward other members or staff.

Pgslots takes the security of your personal information seriously. All details provided during registration are protected with 256-bit SSL encryption.

• Pgslots will never ask for your password, full card number, or OTP via email or phone.
• Your information is never sold to third parties.
• Information may be disclosed when required by law (e.g., government investigations).
• Please read our Privacy Policy for more details.

Pgslots reserves the right to suspend or close any account at any time, without prior notice, particularly in cases of terms violations. Members may also request account closure at any time.

• To voluntarily close your account, please contact our support team.
• If a valid balance exists at the time of account closure, it may be withdrawn once verification is complete.
• The balance of any account closed due to a terms violation will be settled based on the circumstances of each case.

Pgslots may update these terms in part or in full at any time. Registered members will be notified by email or SMS at least 7 days before any changes take effect. Changes made for urgent security reasons may take effect immediately.

If you have any questions or concerns about these terms, please reach out to the pgslots support team. Our team is available 24/7 to assist you.

• Email: support@pgslots.onl
• Live Chat: Chat button at the bottom-right of the website
• Support Hours: 7 days a week, 24 hours a day